Please help us improve Techlink by providing feedbacks, raising concerns.

  1. Forum: General
+1
Under vurdering

can't go back after clicking on manufacturer link form product details screen

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 2
If you display the product screen for a product, then click on the manufacturer link after the description, it shows all products by the manufacturer, but clicking the back button on the browser will NOT return to the product screen - you have to do a new search again.  W.
Svar
Grant Abbott 13 år siden

Thanks W.

 

We have raised this as a NEW Ticket.

 

Grant

+1

Barcodes

Anonym 13 år siden • opdateret 13 år siden • 0

I can't see any barcodes (UPCs) for products. Are they coming later?

 

Chris Page

Brilliant Technologies

+1

Automatic E-mailing of Invoices

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 0

 It would be great to have a feature for automatic e-mailing of invoices once generated.

Svar
Grant Abbott 13 år siden

Hi, This is done through our backend system. Please contact accountmaintenance@ingrammicro.com.au and they will be able to setup direct invoicing for you. This will send the email to you as soon as it invoices in the system.

They will need the IMAU account number and the email address for the invoices to go to.

thanks,

Grant Abbott

+1

Can we Email instead of Call when a product has no eta?

Anonym 13 år siden • opdateret 13 år siden • 1
EG.  VPN: 39393  |  SKU: 1885890

Says to CALL.  Can we have an email hyperlink, or better still a button to lodge an enquiry automatically? Even better, send it straight to the responsible PM instead of sales, and send us an email copy so we can follow up.
W.
+1

Feedback

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 6
+1

Drop Down Menu on My Account Menu Bar item

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 1
Can we have a drop down menu (like on products and vendors) on the menu bar for "My Account" so that we can jump straight to the option (eg Statements) and don't need to load the whole "My Account" page please?  W.
+1

Welcome to our Pilot Customers.

Grant Abbott 13 år siden • opdateret 13 år siden • 3

This is a group forum that we would like you all to use to place questions to IMAU, questions to each other, discussions, suggestions and most of all,  feedback. If you want to comment and keep it Private, you can do so through this forum by selecting '

Or leave us a private message' or by emailing to us direct on techlinkfeedback@ingrammicro.com.au

Thank you for your participation

Grant Abbott

+1
Påbegyndt

product/vendors menu

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 0
It's too close to the search bar and over sensitive, when trying to search, often the mouse pass oven them and the menu dropped down by accident.

Can you make it less sensitive, or make it drop down on click, or move the search bar further away from the menu.
Svar
Grant Abbott 13 år siden

We have emailed to the Team a suggestion to have the Search filed indented to the right. Therefore making it less possible to accidentally activate the Hover over for Products and Vendors.

 

We will advise further once we have a reply.

 

Thankyou for your feedback.

 

Grant

0

Display RRP ex gst/Location of VPN

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 0

Can you please display the RRP ex gst

Are you able to move the VPN to just above the description?

Svar
Grant Abbott 13 år siden

Hi,

    Please visit the latest FAQ. WE have updated the field for LIST on product search to include all price sets, including RRP ex GST.

 

In regards to the VPN (vendor Part Number), this is listed on the product Search field directly underneath the product Short Description.

 

 

With Product Details Page, the position is set as to not have it mixed in with other details. the line at the bottom of the main page includes VPN, SKU as well as a hyperlink to Vendor Warranty.

 

 

0

No warranty information given on products

Anonym 13 år siden • opdateret af Grant Abbott 13 år siden • 0
The old site had warranty information on notebooks etc. The new site does not show if a device comes with 1 yr warranty or 3 yr etc. This is good to know so we can sell extended warranty if required.
Svar
Grant Abbott 13 år siden
can you please advise WHICH vendor you are looking at? We use a third party supplier for all product specifications and this whould be no problem in requesting this details. I have checked Toshiba product and they are showing the warranty details.


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